Refund policy

The truMedic Guarantee

Refunds on ANY Order Returned within 30 Days of Purchase

We are confident that you will love your truMedic product, but if for any reason you do not, please contact our friendly support team for a refund within the first 30 days. The customer is responsible for return shipping fees and massage chairs are subject to a 15% restocking fee.

Ordering Replacements is Easy

If for any reason you need to order a replacement product, please  contact our friendly support team. They will send you a prepaid return label that you can use to send your product back to us for replacement.


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